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Warranty

Limited Warranty
Last updated 14 August 2016

FEZ LLC warrants against defects in materials and workmanship under normal use for a period of 1 year from the date of purchase by the original end-user purchaser.

If a physical defect arises and a claim is received within the Limited Warranty Period, at its option and to the extent permitted by law, FEZ LLC will replace the product with a product that is new or is at least a functionally equivalent product.

The Limited Warranty does not apply to normal performance degradation of batteries or neglecting to adhere to cleaning instructions. This Limited Warranty does not apply to: [1] damage caused by accident, abuse, misuse, flood, fire, earthquake, acts of piracy, or other external causes; [2] damage caused by operating the product outside the permitted or intended use as described by FEZ; [3] a product or part that has been modified to alter functionality or capability; [4] cosmetic damage, including but not limited to scratches, dents, and broken plastic. Intentionally opening up or disassembling your device in any way will void your warranty.

The FEZ Limited Warranty applies to original end-user purchaser only and is non-transferable. Warranty does not apply should you purchase through a 3rd party reseller.

Modification, repair, wiring or rewiring or alteration of a Product or re-engineering/reprogramming of a Product is prohibited and will void all the Limited Warranty.

Please carefully research the product before purchasing. Refunds are only available for new and unused devices purchased on fez.com within fourteen [14] days. If the package seal is broken a refund cannot be honored. Devices purchased through an authorized retailer cannot be refunded by FEZ.

The buyer is solely responsible, for any claim, damage, or liability arising out of: [1] improper use, accident, theft, tampering, abuse, extraordinary wear and tear, or neglect, including without limitation contamination (by liquid or otherwise); [2] lack of routine care or maintenance, or maintenance by an unauthorized third party service provider; [3] failure to follow FEZ LLC operating instructions; [4] damage, defects, problems, malfunctions, or failures created by third party equipment, parts, components, accessories, services, or attachments (either internal or external), including batteries, not manufactured, supplied, and installed by FEZ LLC or their use or interface with FEZ Products; [5] acts of God, or other causes external to the products, including without limitation fire, flood, water, lightning, power surges and other incidence of excessive or insufficient (or lack of) voltage; or [6] latent defects discovered after expiration of the Limited Warranty period.

TO THE FULL EXTENT ALLOWED BY LAW, THE LIMITED WARRANTY IS EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, REPRESENTATIONS, OBLIGATIONS OR LIABILITIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, CORRESPONDENCE WITH DESCRIPTION, OR NON-INFRINGEMENT, ALL OF WHICH ARE HEREBY EXPRESSLY DISCLAIMED. WHEN, UNDER APPLICABLE LAW, IMPLIED WARRANTIES MAY NOT BE EXCLUDED IN THEIR ENTIRETY, SUCH WARRANTIES WILL BE LIMITED TO THE DURATION OF THE APPLICABLE WRITTEN WARRANTY. FEZ LLC WILL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR OTHER INDIRECT DAMAGES OF ANY KIND, HOWEVER CAUSED, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHER LEGAL THEORY, WHETHER FORESEEABLE OR NOT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF. FEZ LLC TOTAL LIABILITY IN DAMAGES OR OTHERWISE, REGARDLESS OF CAUSE, WILL NOT IN ANY EVENT EXCEED THE TOTAL AMOUNT PAID OR PAYABLE FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM, WHICH WILL BE FIXED AS LIQUIDATED DAMAGES AND NOT AS A PENALTY, AND WILL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST FEZ LLC.

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